Booking Fee (Deposit) — Clear Summary 💷📅

The booking fee is £20. This fee is non-refundable. It secures and holds your inflatable or hot tub booking. The fee covers administrative time to confirm and reserve your hire. You can change the date within one year of the first hire date. ✅

Key Points

• Booking fee: £20 (non-refundable). 💷
• Change date allowed within 1 year of first hire. 🔄
• Fee covers admin time to confirm and hold the inflatable. 📝

Cancellation Policy — What Happens When You Cancel ⚠️

If you cancel after paying the £20 booking fee, the booking fee is not refunded. You may rebook for another date. If you have paid in full and then cancel, the £20 booking fee is retained and the remainder is refunded. ❌🔁

Cancellation Scenarios

• Cancel after paying booking fee only: No refund of the £20, but you can book another date. 📅
• Cancel after full payment: £20 booking fee is kept. Remaining payment returned. 💸

Weather Policy — Adverse Weather Rules 🌧️💨

The £20 booking fee is non-refundable even if cancelled due to adverse weather. This includes:

• 80% rain forecasted for the day. 🌧️
• Wind or gusts above 24 mph. 💨

You may change the booking date within one year if weather forces cancellation. 🔄

Site Access & Hot Tub Placement — Responsibility & Safety 🧹📍

You must ensure the site is accessible and clear. The hot tub must have space and safe access. Remove mess, debris and obstacles where the hot tub will be situated. Failure to provide safe, clear access will result in cancellation with no refund. ⚠️

Site Preparation Checklist

• Clear the exact area for the hot tub. 🧹
• Ensure vehicle and personnel access. 🚚
• Remove garden debris, toys, furniture and obstructions. 🪑
• Confirm level and stable ground. ✅

How to Change Your Date — Easy Rebooking 🔄

If you need a different date, contact us and we will move your booking. Date changes must be made within one year of your first hire date. The £20 fee remains as the reservation hold. 📞✉️

Summary — What to Remember

• £20 booking fee is non-refundable but transferible to a new date within 1 year. 💷🔁
• Full cancellations after full payment: £20 retained, rest refunded. 💸
• Adverse weather (80% rain or wind/gusts above 24mph) does not entitle you to a refund of the booking fee. 🌧️💨
• Provide clear, accessible space for the hot tub. Failure may void refund and cancel booking. 🧹⚠️

Questions? Contact us to change dates or confirm site access. We will help secure your booking and ensure a smooth hire experience. 📞✅